The job of ERP consultants is very interesting and rewarding; therefore, many wish to become ERP consultant. The job requires lots of patience, high communication skills, problem solving aptitude, technical and functional knowledge of ERP, convincing capabilities and work experience because the person who want to pursue the career may have to meet a number of people and will have to solve problems in companies where nobody is ready to agree to you.
The tasks may include designing the work flow, providing training to the users, providing expert views to solve business problems and to redesign business processes to ensure easy implementation of ERP, designing reports, planning, coordination, testing and risk analysis .
Requirements to Become ERP Consultant
Basic educational qualification in computers: The consultant should have a basic educational qualification in computers which enables one to grasp technical and functional features of the software.
Knowledge of software, hardware and database: The ERP consultant should be aware of the functions of the basic modules, its advantages and disadvantages. The basic modules of ERP such as finance, Inventory, manufacturing, purchase, CRM and HRM should be known. Knowledge of some basic database queries and the features of RDBMS are essential because anytime during implementation the client may need some data to ensure the software is working properly. For example: an Oracle consultant should be aware of the features of Oracle and tools such as Business intelligence which can be used to generate ad hoc reports. The person should have a comparative knowledge of the Oracle, SAP, and Microsoft.
Good communication skills: The consultant should be able to provide training on site and therefore, should be able to answer to every query that is being asked by the client. Some technical knowledge and experience is helpful in finding solution at crucial time and it also prevents delays.
Knowledge of flow of modules: The consultant should be aware of the General Ledger, Accounts, Voucher Creations, Accounts Receivables, stock maintenance and how these modules are integrated to the main software.
Knowledge of project plan: The consultant should be able to design a project plan and make a GAP analysis to cover up the loopholes and delays. The person should be able to estimate the total time and resources which may be required by the project.
Related technical knowledge: Basic knowledge of add-on tools, networking and application framework is also required because sometimes at client's site the consultant may have to make changes in some of the standards designed in the software to make it functional.
Solution finder: The person should have an aptitude to find solution and deliver which is promised. Sometimes major hassles of implementation are prevented by the experienced consultants in minutes.
Handle office politics: The consultant should be expert in analyzing the political motives of the employees working at the client's site. The ego clashes between leading members of the management may delay projects and in such case, the role of a consultant becomes important.