Going for ERP software is a major decision that is made by the companies irrespective of their size and capacity, as it involves cumbersome steps and bring radical changes in the working pattern, best practices ensure successful implementation and utilization of the software. There are many guiding forces which act upon management of an organization from selection of software to implementation and training to operation which may confuse and mislead them. Knowledge of the best ways of doing things is helpful and saves from making an incorrect decision.
Selection of proper ERP shall be done after completing detailed research of all the possible solutions available in the market to avoid regrets at later stages. Even before product research preparing 'as is' document of the organization to identify problem areas and troublesome processes which are slowing down the growth and reducing efficiency of the company, is the best practice, as it sets a benchmark for suitable ERP selection and shortlist possible options out of hundreds of options available in the market.
Out of all the ERP users in the world there is not one company which can claim that they have implemented an ERP before time and spending less than budgeted amount. This states that cost and time are bound to exceed than expected in the implementation process. Preparing company and employees for this before going into it is one the best practices which silently helps in seeing through successful implementation process. Automation of processes, changes in workflows, integration of departments and availability of information immediately to all are some changes which are inevitable with ERP software and also reduce the flexibility in working. These changes can bring down the comfort level of the employees which can prove fatal for the implementation process if they do not trust and are not motivated enough.
Functional, technical and GAP analysis are three most important documents to ensure successful implementation and utilization of the ERP software. If any organization completes any of these documents in haste suffers serious setbacks at later stages. Getting these documents prepared with complete sincerity and covering minute details is the best practice for ERP software. Openness and willingness to make changes in the present working style and pattern is also very important as hesitation in making such changes sometimes deprive of the benefits of ERP software even after a successful implementation.
Shifting the organization on ERP software can take months of hard work in its implementation and perennial efforts to utilize it in better ways. Apart from regular manpower some specialized and skilled manpower in the form of IT professionals and others has to be allocated according to the need of company and software requirements. Organizations regularly follow the best practice of conducting timely training programs and getting regular upgrades to keep the ERP software in concert with changing market and working trend of the company. These tasks cannot be accomplished by regular work force, dedicated staff, skilled and expert man power is required to achieve these which require allocation of such resources. Companies having an open mind for such changes can smoothly run the software for maximum returns.